Southeast Alaska British Columbia Cruise & Tour Information

Payment Policy

PAYMENT POLICY FOR INDIVIDUALS

Deposit*: Amount required to confirm your reservation varies by itinerary (see Rate Notes section of the trip page). Holiday departure dates and certain longer voyages may carry additional advance deposit requirements due to high demand for these voyages. Deposit for Denali Extension: a $550 per person initial deposit is required; a second deposit in the amount of 60% of the cost of the extension is due 120 days or more, prior to the departure.

Final Payment*: The shipping company reserves the right to cancel your reservation if payment has not been received by final payment due date. Payment schedules may vary for Holiday departures and certain longer voyages, due to high demand for these voyages. For expeditions aboard all ships with the exception of Endurance, Explorer, and Orion, final payment is due 90 days prior to departure. For expeditions aboard Endurance, Explorer, and Orion, payment is due 120 days prior to departure. Final payment for Denali Extension: due 90 days prior to departure for expedition.

Payment Methods:
Credit cards are accepted for both deposit and final payments (VISA, MC, AMEX, Discover).

*NOTE: A variation of this policy applies to groups of 8 people or more. See details below.

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PAYMENT POLICY FOR GROUPS OF 8 OR MORE

Deposit: Amount required to confirm your reservation varies by itinerary (see Rate Notes section of the trip page). Holiday departure dates and certain longer voyages may carry additional advance deposit requirements due to high demand for these voyages. Deposit for Denali Extension may differ, please inquire.

2nd Deposit: An additional 25% is required 180 days prior to the departure date. Payment schedules may vary for Holiday departures and certain longer voyages, due to high demand for these voyages.

Final Payment: Final payment is due 120 days prior to departure. Payment schedules may vary for Holiday departures and certain longer voyages, due to high demand for these voyages.

Payment Methods:
Credit cards are accepted for both deposit and final payments (VISA, MC, AMEX, Discover).

Payment Policy is subject to change at any time.

Cancellation Policy

CANCELLATION POLICY FOR INDIVIDUALS

All requests for cancellation must be received in writing. Cancellation penalties are based on the number of days prior to departure that the cancellation was received and are subject to change without notice. We strongly suggest you obtain trip cancellation and travel insurance. Failure to secure a valid passport, visa, or air arrangements does not waive this policy.

Cancellation Penalties*:
For Expeditions (excluding the Orion, Endurance, and Explorer) and Extensions (except Denali):
120 days or more: $350 per person**
119-90 days: Forfeit advance payment cost
89-60 days: Forfeit 25% of trip cost
59-45 days: Forfeit 50% of trip cost
44 days or less: No refund

For Expeditions aboard the Orion, Endurance, and Explorer:
180 days or more: $750 per person**
179-120 days: Forfeit advance payment cost
119-90 days: Forfeit 25% of trip cost
89-60 days: Forfeit 50% of trip cost
59 days or less: No refund

For Denali Extension:
120 days or more: $550 per person
119-90 days: Forfeit 60% of trip cost
89-0 days: No refund

*NOTE: A variation of this policy applies to groups of 8 people or more. See details below.

**NOTE: $350 or $750 per person (depending on ship/program) will be refunded in the form of a Travel Certificate for this tour operator

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CANCELLATION POLICY FOR GROUPS OF 8 OR MORE

All requests for cancellation must be received in writing. Cancellation penalties are based on the number of days prior to departure that the cancellation was received and are subject to change without notice. We strongly suggest you obtain trip cancellation and travel insurance. Failure to secure a valid passport, visa, or air arrangements does not waive this policy.

Cancellation Penalties:
For Expeditions and Extensions (except Denali):
180 days or more: Forfeit advance payment cost
179-120 days: Forfeit 25% of trip cost
119-90 days: Forfeit 50% of trip cost
89-0 days: No refund

For Denali Extension:
120 days or more: $550 per person
119-90 days: Forfeit 60% of trip cost
89-0 days: No refund

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APPLICABLE TO ALL

Please note that a Medical Form signed by your doctor may be required for participation in certain trips.

Payment and Cancellation Policies are subject to change without notice.

Rates are payable in USD unless indicated otherwise, and bank fees incurred (e.g., wire transfer, foreign transaction, and currency exchange fees) are your responsibility.